Charged Twice For a Tip and Service Charge...

Tipping is an accepted and expected practise in America and many other regions to a lesser degree. Many people who tip believe that they are tipping to reward good service or are tipping to ensure good service, however, these people need to take a closer look at what they are really doing.

While tipping is seen as an incentive to do a good job, when you look closely, many people tend to tip those people who were nicer to them, rather than those who simply gave them good old fashioned good service.

This can also be seen in the fact that males tip female waiters more and females tip male waiters more, proving that tipping has little to do with service. Also, in restaurants a tip is based on a percentage of the bill and so waiters who offer more coffee, more wine or more side dishes are increasing their own tip, while the quality waiters who are simply allowing the customers to make their own decisions and not hassling them, are missing out.

However, tips are still expected in many industries and while people don’t realise they are tipping because they like the person serving them, they feel obligated to tip to ensure good service and supplement the wages of the service industry.

In an industry like coach hire, tipping can often be seen as an insult as the coach chauffeur is doing their very best regardless of the tip they are receiving (or not) and they are also being paid very well.

Therefore, some coach hire companies put a service charge into their bills to cover the tips as while they know their chauffeurs are providing excellent (tip-worthy) service, the coach hire company is able to distribute the tip, or service charge, to everyone who was part of the coach hire experience, from the chauffeur to the car detailer and the booking consultant.

So the way to ensure excellent service is not to hand out one-pound notes to everyone, it is to seek out a coach hire company, or any service, which employs dedicated and well trained staff who are well compensated for their hard work.

For more information about hiring a top quality coach to receive top quality service from a top quality chauffeur, contact Coach Broker now.